In 2015, Apple introduced the new MacBook, an ultrathin notebook that welcomed not only the wireless world, but also butterfly keyboards. Butterfly keyboards have since been introduced by Apple on the Magic Keyboard and other notebooks on display. They bring more slimness and better ergonomics, but also problems.
Having such a thin keyboard can be unproductive, apart from being ergonomic for each user, the real problem is that many keys are getting stuck. With so little travel, several users are reporting to Apple that the keys are getting stuck due to dust bundles. Surely there is less dirt coming in than on a previous generation keyboard, but the little dirt that does come in completely clogs the keys.
- Take it to an Apple Store if it’s under warranty: No need to worry, if the product is still under warranty you can take it directly to the Apple Store to have it fixed. Usually Apple will replace the entire keyboard or the part that the keyboard belongs to.
- Use Apple’s home method: Apple has not yet officially acknowledged the issue but has created a document on the support page to fix the problem. The solution is to use a compressed air spray and apply it to the keyboard to force out the dust spots. The method may seem a bit sloppy, but if you don’t have a guarantee it’s the most convenient solution.
- Take it to the Apple Store without warranty: In this case you will have to pay the cost of the repair. As we said, Apple doesn’t just change one key, it changes the entire keyboard. The cost of this repair is currently around 350 euros.
- Wait a little longer: Since more and more cases like this are coming up, it’s likely that at some point Apple will recognize the error as official. In that case, a free repair is usually offered for affected devices that are not under warranty.
As a curiosity, the error may not be recognized by Apple yet, but it already has a song of its own.