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Never give out your iCloud credentials if your iPhone (or iPad) is stolen

Suffering the theft of an iPhone is a very unpleasant experience. Despite this, there is a small hope of recovering the terminal through the remote wipe and lock of Find My iPhone, betting on an unlikely thief’s repentance or confusion. The problem is that this opens the door to a full unlocking of the iPhone after the theft.

Note: everything we see in this article applies equally to an iPad.

Using Find My iPhone After a Loss or Theft

Never give out your iCloud credentials if your iPhone (or iPad) is stolen
Never give out your iCloud credentials if your iPhone (or iPad) is stolen

Every iPhone has an app that allows us to locate it, activate the lost mode or delete it remotely . It’s called Find My iPhone and it’s designed for when our terminal is lost or stolen. In this article we talk in detail about what to do if an iPhone or iPad is stolen, but we’re going to go over some of its most important features (you need to have Search My iPhone enabled to do this):

  • Locating your iPhone: After entering our credentials on another iOS device with this app or by going to, we can see where the stolen or lost iPhone is located if it is active. If it is not connected, it should show the last one it was connected to.
  • Enable Missed Mode – This option hides notifications on the lock screen but allows calls (normal or FaceTime) to enter the device. To disable this mode, you need to enter the lock code of the terminal. You can also display a custom message where you can leave a contact phone for anyone who finds your iPhone.
  • Delete iPhone: Deletes all content from the device, being the last tool you can use. Enter a message and a phone if you still hope to get it back.

At AppleWhat to do if your iPhone or iPad has been stolen

The problem arises when you leave a contact number. Many thieves have realized that remote wiping and locking makes it impossible to sell the terminal as is, having to resort to cutting it up to get money for a fraction of the price. That’s why they try to unlock it at all costs.

NEVER listen to that email or message if your iPhone has been stolen

As we have seen, it is possible to unlock a deleted iPhone if you have the owner’s credentials. This feature is intended for cases where the terminal is recovered, but the thieves have a plan. If you’ve left a contact number or email, they’ll try to get the information they need from you.

Our reader Francisco contacted us a few days ago telling us his case after the theft of his iPhone XS. The thieves contacted him through this message:

Message sent by thieves trying to trick the owners of a stolen iPhone.

They also sent a variant in English:

Apparently, the message is detailed and well written without any spelling or grammatical mistakes, a sign that it is an attempt at phishing . It could be from Apple’s technical support, right? The problem is in the link. Clicking it takes you to a now-disabled web page, also looking normal. Over time, these types of scams have become more sophisticated and refined.

At AppleYour iPhone has been stolen? This is the fate that awaits you

This is where the trap is. NEVER enter your Apple credentials or any passwords on a form that promises information about your lost or stolen iPhone. If you do, thieves can completely unlock it and sell it as their own, profiting greatly from the theft.

Never give your Apple user name and password to someone who claims to be an employee of the company

Apple will never contact you by phone, message, or email to let you know your stolen iPhone has been found. Thieves take advantage of the desperation of the moment to get what they need from you. As soon as you give them your Apple credentials, they can unlock your iPhone. That’s when they disable the website and move on to their next victim.

Having your iPhone stolen is bad enough. But it’s better to avoid falling into these traps so as not to reward the thefts.

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