My iPhone doesn’t ring: causes and possible solutions

The iPhone are devices that give very good performance, however and as in any other smartphone we can find some setbacks. There are problems and issues but the fact that a phone does not listen or plays the sound too low is probably one of the most important. After all, one of the most basic functionalities of a phone, such as making calls, can be lost. Here we tell you about different causes and possible solutions for those iPhone that do not sound good.

What exactly happens to an iPhone that doesn’t ring?

First of all you have to know exactly what is happening to the device, as there is a wide range of possibilities . These devices have two speakers, the main one that is placed at the bottom next to the Lightning charger and the one at the top that serves as a sound emitter in calls. It should be noted that this second call speaker also serves as a second speaker for the playback of content from several generations of iPhone.

My iPhone doesn’t ring: causes and possible solutions
My iPhone doesn’t ring: causes and possible solutions

If it’s the top speaker that doesn’t work when you’re making a call we find that there are several problems that may be causing it. On the one hand it may have broken due to a bump or a fall. It is also possible that if the iPhone is new it may have come with a factory defect and in that case it will be covered by warranty. The other possibility we find is that the speaker is perfectly fine and it is a software failure that causes it, i.e. an iOS bug.

If it is the main speaker that is not heard we are in a very similar situation to the other one. We can also attribute it to a failure of the speaker itself due to various factors beyond the drops and hits. One of these factors is water, the worst enemy of electronic devices and which could be the cause of the failure of this loudspeaker due to the fact that the area in which it is located is more likely to be the main affected area in these cases. Also the software failure could be present here although the one that surely could be the failure in the great majority of occasions is the one that causes the dirt in the loudspeaker, since often dust can slip through the cracks.

These two cases are joined by speakers that sound but at a lower volume than usual , which is not normal because this should not happen even for a high level of wear and tear. However, if the problem is intermittent and only loses sound in some applications, we will surely have a software problem.

What can be done to fix it?

If you think your terminal may have dust on it and this is the reason it is not working properly, we recommend trying to clean it with soft-bristled toothbrushes or very fine, lint-free swabs. However, you have to be very careful with this cleaning, as it could damage the terminal if you do it carelessly and therefore trusting professionals could be the best option in this case.

If you haven’t managed to fix anything, there are several things you can do before you give up everything and confirm that the device needs to be taken in for repair. The first thing may seem a bit absurd but it’s more common than we might think: check that the sound switch is activated . We’re referring to the classic iPhone switch on the left side of the phone, above the volume up and down buttons.

We must also make sure that the sound is turned up and to do this, as well as turning up the volume using the button, we must go to Settings>Sounds and Vibrations to check that everything is correct. If you find that everything is correctly configured here too, make sure you have the latest version of the operating system from Settings>General>Software Update.

If, once these possible errors have been ruled out, the same problem continues, you can try to reboot and restore the device. First reboot the device, making it off for a few seconds or minutes , as some internal process could be the cause of the speakers problems and therefore turning off the iPhone can ensure that this process will be closed. If the problem continues after this, the most recommended thing to do is to restore the iPhone.

Normally we would not recommend restoring at this point, since if it has not been solved before it is practically a fact that what is failing is the speaker itself. However, if you want to keep trying to fix it on your own you can restore the iPhone in several ways. The first way, and less recommended, is from Settings>General>Reset>Delete contents and settings.

The other way to restore will be to connect the iPhone to the computer, either Mac or Windows, by opening iTunes and clicking on the corresponding Restore option in the program.

Besides not reproducing sounds in a clear way, we can find that the iPhone does not vibrate properly, and that is why we must follow very similar steps in the accessibility section to restore it.

Where and how to get your iPhone repaired

If the problem is not solved you have several repair options. There are many places where you can get your speaker repaired or replaced, but if you’re not an Apple-authorized dealer, you lose confidence that the components are of good quality or will work well with your device. Therefore, we recommend that you go to the Apple support website and contact them to make an appointment at an Apple Retail Store or any of their Authorized Service Centers . From the Apple Support app you can also request an appointment at an Apple Retail Store for troubleshooting.

How much does the repair cost? Well, it depends, and it’s not that we don’t want to give out figures, but the possibilities are very different. If you have an iPhone under warranty or with Apple Care, the repair may cost zero or even be free if it’s due to a factory issue. If you are out of warranty, the price of the repair may vary depending on which iPhone model you have, which speaker is failing, and whether any other parts are affected.

Have you managed to solve the problem with your iPhone’s speakers? Have you found any other solution? You can tell us in the comment box.

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