An iPhone or iPad to modernize the maintenance tasks of the airplane fleets? Yes, JAL and Finnair have not thought twice about signing an agreement with IBM to use the id devices for aircraft ground work. This is another step in the ambitious MobileFirst strategy in which the blue giant announced that it was relying on Apple to give priority to its mobile applications.
The new applications developed by IBM for both airlines have been christened Inspect & Turn and Assign Tech which aim to “eliminate manual processes by reducing the time to prepare and report technical reports”. In other words: save time in maintenance tasks by eliminating possible errors in the transmission of information.
As you know, every minute an aircraft is stopped for maintenance is time that the airline does not bill and therefore anything that can be cut back on these stops will result in more revenue for the company. But in reality these applications will save time even before the plane lands.
In this way, the operators will be able to know in advance the estimated times of arrival of the aircraft to be checked, as well as the possible changes in the doors , information that previously forced them to contact the headquarters. These new apps will allow technicians to focus on “higher level technical issues”, as explained by JAL spokespersons.