The American Customer Satisfaction Index just released its latest satisfaction survey, with iPhone 7 Plus taking first place. The device that has been on the market for over a year topped the list with a score of 85 out of 100 , leaving the Galaxy S8+ and the Galaxy S8 (with 84 and 83), which ranked second and third.
According to Apple Insider, the iPhone 8 and iPhone 8 Plus were also present at the top of the list, occupying the fourth place, both with a score of 83 .
For its part, the iPhone X ranked 17th , with a score of 80, occupying the ninth place among the iPhone models, and five points below the iPhone 7 Plus. On this issue, the ASCI document states that “for iPhone users the features of model X are not sufficient to offset the cost” .
It is important to note that the survey of 45,292 participants, was conducted between April 2017 and March 2018 , so it had not been long since the launch of iPhone X, iPhone 8 and iPhone 8 Plus.