Amazon has a very wide range of own brand products, called AmazonBasics , and you can find anything you can imagine among its catalogue of own products, but today we are going to focus on the external batteries they were selling, as they seem to have presented quite serious problems that have forced them to withdraw from the online trading platform.
Users who had these AmazonBasics batteries in their possession have reported numerous incidents such as abnormal overheating, and even explosions, although they have been reported only in the USA, from Amazon they have decided to withdraw the product worldwide.
This anomaly in the external batteries has not only occurred in a couple of cases but there have been fifty reports of overheating, something that could cause burns to the user, so the withdrawal from the world market has been the smartest thing Amazon has done.
Although the company has not limited itself to removing these external batteries from the market, they are contacting all users who have in their possession any of the affected models. Specifically, the affected models carry the product code B00ZQ4JQAA, B00LRK8JDC, B00LRK8IVO, B00LRK8I70, B00LRK8EVO and B00LRK8HJ8:
- AmazonBasics 16,100 mAh battery
- AmazonBasics 10,000 mAh battery
- AmazonBasics 5,600 mAh battery;
- AmazonBasics 2,000 mAh battery with micro USB cable
- AmazonBasics 3,000 mAh battery
- AmazonBasics 3000 mAh battery with micro USB cable
In the email they are sending from Amazon to customers who have one of these batteries they are asking them not to connect the product to the power supply and to contact them as soon as possible in order to arrange for the return of this accessory and of course, the refund of the full amount.
If you have not received any mail from Amazon and you have one of these batteries, we recommend that you contact Amazon yourself to start managing it. Leave us in the comment box if you own one of these external batteries from AmazonBasics and if you have had any problems.