- We tested the Osmo Mobile 2 DJI stabilizer available at the Apple Store
Posted on July 28, 2018 – 17:22
An image stabilizer allows us to capture unpublished moments without sudden movements in the image and with some very interesting cinematographic effects, such as those we can achieve with the DJI Osmo Mobile 2 .
DJI is a well-known brand of drones and video recording accessories with a great reputation, even selling its products in the official Apple store , which offers some guarantee for the customer who wants to buy a product because of its customer-friendly policy.
Competition from stabilizers like the Osmo Mobile, made DJI respond with an improved version of its “gimbal” with a more competitive price but sacrificing construction materials like aluminum for plastic. Although adding some very interesting improvements.
DJI Osmo Mobile 2 for iPhone, lights and shadows
Battery charging problems
One of the great advantages of the DJI Osmo Mobile 2 is its software , where we offer an application in the App Store with several modes of captures and options essential to get the most out of both the accessory and our terminal. In addition, it is compatible with popular apps such as Filmic Pro, an advanced app for getting the most out of the iPhone’s camera.
After the good experience obtained with the initial version and reading most of the positive comments about this product, we say to make the purchase through the Apple Store online . The process was simple and even the device arrived earlier than expected. But as soon as we opened the box for unboxing, our expectations began to fall.
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The material that the body of the Osmo Mobile 2 is made of completely loses that “premium” touch , although from the price that is marketed (compared to the initial version) it is understandable. If we put the balance, we would also bet on it, since the savings are considerable.
One could say that thanks to the improvements it incorporates, it compensates for the rescission of the aluminium. In this new version we have a more simplified button panel , load through micro-USB and a thread to use it in a tripod. Something that was missing in the first version and of which we think it is essential.
Quality control of the DJI Osmo Mobile 2
After the first tests , we noticed that something was not right. After charging the battery (a little over 5 hours) and synchronizing it with our iPhone, we detected that the spins were making a strange, rather annoying noise that we took for granted shouldn’t be like that. After going to the DJI forum and asking other users, we were confirmed that the product was defective.
No problem, we are talking about a product that is distributed internationally, it can be normal that one comes defective on the assembly line. So thanks to the fact that we made the purchase at Apple, we were able to request a refund in a very simple way. As this is a product that we are quite interested in, we requested another one, in the hope that it would only be a one-off.
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When the new DJI Osmo Mobile 2 arrived, we quickly saw that it did not produce any strange sounds or functions. So we let it charge for a few hours with the iPad charger (since Osmo himself doesn’t bring a charger). That’s when we started to suspect that something wasn’t quite right, more than five hours and the DJI Osmo Mobile 2 still didn’t finish charging the battery, even up to 24 hours of unfinished charging.
In the app of DJI GO we can see the load of the device, where it showed unstable results, going from 97 to 92% or even 85% in just one second. Again, we visited the DJI photo where other users showed this problem or a similar one. Apple recommended that we request a replacement or refund again, which offered us extra peace of mind.
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So, it may or may not be a coincidence, but the quality control of DJI with the new Osmo Mobile 2 does not seem to be very effective, at least in the stock that Apple has in its warehouses in Italy. Offering a lower priced product in exchange for lower quality materials is understandable, but not in quality control, as the customers are the ones who are really hurt by it.
Do you usually use an image stabilizer? Have you had any problems with DJI products?
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