Soporte de Apple
Apple has released another of its exchange programs for when some devices are defective. This time it’s the iPhone 5 , because of some units that have a bad lock button. It happens on “a small percentage of the model, and does not affect the iPhone 5c and 5s.
I myself have an iPhone 5 and I have no problem with it, but if you are in my case and your -home – lock button does not work properly it is more than advisable to access this Apple support website and enter your serial number in case you have the right to enter this exchange program.
If you have it, you can either mail the phone to an Apple repair center or simply take it to an Apple Store where everything will be taken care of and we will have the option of using a replacement phone (a 16GB iPhone 5) while the repair is still in progress. The program starts on May 2nd , so if you have an iPhone 5 with a faulty lock button write down the date on the calendar.
Thank you to all of you who sent us the news!