Buying from the Apple Online Store has some advantages over purchasing a product from one of the company’s physical stores or an authorized supplier. The main one is the ability to add a custom engraved message to some of the devices on the Bite Apple, such as iPods, iPads or AirPods.
Cupertino’s also allowed users to add one of these messages when their iPod was replaced with a new one due to damage. However, it appears that Apple will no longer allow this practice according to a document that has been provided to authorized providers.
From now on, anyone with an iPod – whether it’s the touch, nano, shuffle, or classic model – who has a personalized message on the back of their player and goes to an Apple Retail Store or authorized dealer because it’s damaged and the technician feels it needs to be replaced will receive one. However, a recorded message cannot be added.
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Although Apple continues to market the iPod touch, renewed a few months ago, the truth is that is the only player that keeps in its catalog . All other models have been discontinued, making what was one of the company’s most popular products one aimed at a specific user group. This policy change does not affect the iPad.