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Apple far ahead of Samsung, Microsoft or HP in customer service

¿Cómo funciona el servicio técnico de Apple?

Desde Laptop Mag se han dedicado a realizar este tipo de estudios durante más de una década. En su análisis tratan de averiguar cuál es la reacción del servicio de atención al cliente de las compañías de tecnología tanto por teléfono como en las redes sociales y en sus respectivas páginas web .

Apple far ahead of Samsung, Microsoft or HP in customer serviceApple far ahead of Samsung, Microsoft or HP in customer service

Apple es la compañía líder en la lista de 2019, con una puntuación de 91 puntos . La puntuación ha sido dividida en dos resultados: servicio de atención al cliente por teléfono y en la web. En la web, obtuvo una puntuación de 54

A pleasant and efficient service.

By Sergio J. Ortiz – Apr 24, 2019ShareFacebookTwitter

Laptop Mag has published a recent study listing the companies with best technical support and customer service . Apple, once again, stands out in first place ahead of firms like Samsung, Microsoft or HP.

In this list of companies with better customer service we also find Razer, Dell, Samsung, Asus, Acer, HP, Microsoft, Huawei, Lenovo and MSI. Read on to see what their scores have been according to this study.

You may be interested in 60 points and by phone 3740 points.

Samsung, on the other hand, scored a total of 73 points. While HP or Microsoft are slightly below with scores of 65 and 64 points, respectively.

Apple’s customer service employees surprised with a great combination of speed, effectiveness, knowledge and good customer service . Nothing new for us, since iPadízate we have always praised their customer service.

ShareFacebookTwitterPrevious articleSamsung looks forward to making the processors for iPhone, iPad and MacNext articleHow would a mouse work on an iPad with iOS 13? Hopefully it will look like this conceptSergio J. Ortizhttps:/www.ipadizate.esEditor from iPadizate from 2014. I consider myself a lover of photography, reading, technology, sports and movies. See you on Twitter!