When we buy a product from Apple we have a couple of weeks to test our purchases in a real environment, if during that time we are not convinced, we can return it without further explanation. As long as the returned equipment does not present any kind of anomaly on our part.
This return can be made either at a physical Apple Store or the online store itself. The only thing that in the second option, the return of the purchase will be higher compared to a physical store, because we have to add the shipping time.
Apple wants us to get our Christmas gifts right, and does so by extending the time it takes to return products in the event that their Majesties the Three Kings of the East do not get their presents right on a special day. So if you make a purchase from November 14 to January 6 , you have until January 20 to return them without any problem.
Regent Street Apple Store (London)
One of the problems with Christmas gifts is the shortage with some products when these dates are approaching, so being proactive is one of the best weapons to not fail on such a special day.
By extending the return date to January 20, 2019 we ensure that if we are not successful with our Christmas gift, we can receive the full amount without giving any explanation. In this way, we will have the possibility to have a second chance to get our gift right.
This is one of the great advantages when buying a device directly from Apple. Generally, any retailer will not accept a return if the product does not have a manufacturing issue or a manufacturer-recognized defect. We are allowed to return the product from Apple as long as we do not exceed the courtesy days and the product has not been opened from its original packaging.