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Apple defends itself by explaining how it is made

The bent iPad Pro is still causing a lot of talk and that the fact that the new Apple tablet can come from the factory with a bend has generated a lot of controversy to the point that official sources such as Dan Riccio, Apple’s vice president of hardware engineering, gave his version of this fact a few weeks ago claiming that this feature would not affect the performance of the iPad and therefore could not be considered a defective product.

If we look back to the end of 2014 when the iPhone 6 and 6 Plus were launched, we see that these devices had a certain fragility in their manufacturing material that made them bend with relative ease. The simple fact of carrying the iPhone in the back pocket of the trousers could already make it bend. Apple did not take responsibility for this damage and commented that this problem was due to misuse by users. However with the iPhone 6s that problem disappeared.

Apple defends itself by explaining how it is made
Apple defends itself by explaining how it is made

The iPhone 6 folded relatively easily

With the new iPad Pro something similar happens to what happened with the iPhone 6 with the big difference that in this case the devices can come bent from the factory . This means that even if you have just bought the device from an Apple store and it is perfectly packaged, you may be surprised to see a bend when you take it out of the box.

The theme of folded iPad Pro cannot be said to be an isolated case but it is certainly not widespread . Nevertheless it is perfectly understandable the anger of those users with an iPad Pro that present this defect since Apple does not assume it as a defect when the equipment works correctly and tries to minimize the importance explaining that it is due to the new process of manufacture as we have verified in a support article of its own web page.

For the company these slight curves that may be visible to the naked eye do not exceed the flatness tolerance range of 400 microns that it sets in its manufacture and anything outside that range should be repaired or replaced under the product warranty. The “co-molding” is another new manufacturing feature of this device that would cause the plastic antenna bands on the sides to bond with the metal by injecting the plastic into milled channels.

“For the first time on an iPad, these strips are manufactured using a process called this high-temperature process the plastic is injected into precisely milled channels in the aluminum enclosure, where it bonds to micropores in the aluminum surface.after the plastic cools down the entire enclosure is finished with a precision CNC machining operation, allowing for seamless integration of the plastic and aluminum into a single, rugged enclosure” says Apple’s support article.

Source: El País

Apple wanted to insist in its article that the sophisticated manufacturing of this year’s iPad Pro is much stricter in its margins for flatness . This is something that calls a lot of attention after having seen the cases that are happening this year and not having seen in previous years something similar regarding the curvature of the equipment.

Do you think Apple is justified in not supporting bent iPad Pro as defective? Leave your impressions in the comments.

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