Apple stands up and apologizes for errors in the iOS 8.0.1 update
Apple has gone out of its way to to stand up and apologize after an update to its mobile operating system left some owners of their new iPhones unable to make and receive calls, among other things. Users who have installed iOS 8.0.1 on iPhone 6 models also complained that they had problems using the TouchID fingerprint sensor.
This update was released less than a week after Apple released the new iPhone 6 and iPhone 6 Plus to address other issues. But the company said it was already working on a new version.
“We have a solution for the iPhone 6 and 6 Plus and users who lost mobile service and Touch ID functionality today after upgrading to iOS 8.0.1,” said from Apple, “Affected users can reinstall iOS 8 through iTunes.
“We apologize for the great inconvenience experienced by users, and are working day and night to prepare iOS 8.0.2 with a solution for the problem, and will release it as soon as it is ready in the next few days.
An update with more errors than solutions
MacRumors reported that within that time, the upgrade had also caused connectivity issues for customers of some companies , including EE in the UK, Vodafone in Germany, AT&T and Verizon in the USA and Rogers in Canada.
Apple had said that the update was designed to correct other errors, including:
- A problem that could cause unexpected data usage when receiving a text message.
- A bug that prevented applications designed to work with your HealthKit software from being downloaded.
- An issue that prevented some applications from accessing library photos on the iPhone or iPad.
These errors come at a time when Apple has suffered a number of significant reputational setbacks.
Last week launched a tool to extract the new U2 album from the library of iTunes users (which had been given for free) after complaints that their songs had been automatically downloaded to the devices without their owners giving permission.
On Tuesday, some complaints started to appear saying that some of the new iPhone 6 Plus had been folded after being stored in users’ pockets , something that is still not clear if it is a major problem or not. On top of that, on Wednesday, it became known that a bug in OS X could leave the company’s Mac computers exposed to hacker attacks. What’s happening to Apple?
Hopefully, the arrival of the update to iOS 8.0.2 will solve all the problems that have occurred in this disastrous update. But we have to admit that Apple has not done things right by releasing an iOS 8 update with so many bugs.
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